Strategic Salesforce Partner

Not just an implementer.
A partner who's seen it before.

We've worked across 50+ engagements in revenue operations and customer success. We know what breaks at 50 users, at 200, at 500 — and we bring that pattern recognition to every project so you're not paying for lessons we already learned somewhere else.

50+
Successful engagements
10+
Years in the Salesforce ecosystem
~20%
Avg. forecasting accuracy improvement
$0
Extra licenses needed — we build native first
What we do
Sales, Service, and
Revenue Operations.

Whether you're standing up Salesforce for the first time or rebuilding a system that's grown too complex to manage — we've done it before, across dozens of industries.

Sales Cloud

Build a pipeline your sales team actually uses. We design CRM architecture that matches your real sales motion — not a textbook process.

  • Lead & opportunity management
  • Pipeline reporting & forecasting
  • Territory & quota setup
  • CPQ configuration
  • RevOps process design

Service Cloud

Transform your support operation into a competitive advantage. From Zendesk migrations to omnichannel builds — we've handled it all.

  • Case management & routing
  • Omnichannel configuration
  • Zendesk / Freshdesk migrations
  • Knowledge base setup
  • SLA & escalation automation

Native Automation

Automate the work that's slowing your team down — without creating a maintenance nightmare. We build automation your admins can understand and update.

  • Record-triggered automation
  • Approval process design
  • Cross-object workflow logic
  • Integration flow builds
  • Legacy process migration

Agentforce & AI

Deploy AI agents that handle real work — case deflection, account analysis, knowledge base resolution — without replacing the human judgment that matters.

  • Customer-facing Experience Site agents
  • Knowledge base deflection
  • Case status & account analysis
  • Internal agent workflows
  • AI-assisted service operations
Built to last.
Not to depend on.

Most consultants build complexity because complexity creates dependency. We build the opposite — systems your team can own, extend, and operate without calling us every time something changes.

1

Out-of-the-box first

We reach for native Salesforce functionality before writing a single line of custom code. Simpler systems are more stable, easier to upgrade, and cheaper to maintain.

2

Scoped for your reality

We've worked across 50+ engagements in SaaS, services, e-commerce, and beyond. We know what works in your industry and skip what doesn't.

3

Senior-level on every engagement

Every project is led by a certified Salesforce architect with 10+ years of hands-on experience. You're not getting a junior consultant learning on your dime.

50+
Engagements across SaaS, services,
e-commerce, and enterprise
Native Salesforce · No unnecessary complexity
Why it matters
The market is full of
implementers.

Offshore teams and freelancers will build your Salesforce for $10 an hour. That's not a space we compete in — and it's not a space you want to buy from when your revenue operations are on the line.

We've seen your problem before

Ten years and 50+ engagements across SaaS, services, and enterprise means we recognize patterns faster than a team learning your business from scratch. We know what breaks — and how to get ahead of it.

We advise before we build

The most expensive Salesforce mistake isn't a bad implementation — it's scoping the wrong solution. We come in as advisors first, so what gets built is actually what moves the needle for your business.

We're invested in your outcome

We don't build systems that require us to maintain them. We build systems your team can own — and we measure success by whether you're less dependent on us over time, not more.

"The best Salesforce partner isn't the one who builds the most — it's the one who knows exactly what to build, what to skip, and why. That judgment only comes from experience."

— THE LEANSCAPE APPROACH

The process
What working with us
actually looks like.

No black box. No surprise scope creep. Here's how every engagement runs.

01

Discovery

We start by understanding your business, not your Salesforce. What are you trying to accomplish? What's breaking? What have you already tried?

02

Strategic Recommendation

Before we scope a single task, we tell you what we'd build, what we'd skip, and why. You get a clear recommendation — not just a quote.

03

Scoped Delivery

Defined deliverables, clear milestones, no surprises. We work in structured phases so you always know what's being built and what comes next.

04

Handoff & Enablement

Every engagement ends with your team fully enabled to own what was built. Documentation, training, and a system designed to be managed — not dependent on us.

Industries we've worked across
SaaS Professional Services E-Commerce Financial Services Healthcare Tech Media & Publishing Manufacturing Logistics Nonprofit + many more
Selected work
What good
looks like in practice.

Real projects. Real results. Client names withheld — we extend the same discretion to every engagement.

Enterprise · Sales Cloud + Service Cloud

Full-Scale Salesforce Org Migration

An enterprise client with 350 users needed a complete migration from a legacy Salesforce org into a new, restructured environment. The engagement covered both Sales and Service Cloud — hundreds of thousands of records across accounts, contacts, opportunities, contracts, and leads — plus connected applications, user licenses, profiles, and automation. Delivered in two phased deployments over nearly a year with no disruption to live operations.

350 users migrated across two clouds, zero business disruption
SaaS · Service Cloud · Omnichannel

Zendesk to Service Cloud: Sales & Support Unification

A growing SaaS company was running Zendesk for support and Salesforce for sales — two disconnected systems causing customer success to miss upsell opportunities on existing accounts. We migrated 50 agents into Salesforce Service Cloud with full skill-based omnichannel routing by product line, rebuilt their knowledge base with AI-assisted article attribution via Agentforce, and gave support managers real-time visibility through the Omnichannel Supervisor. The result: faster response times, smarter routing, and a direct line between support activity and the sales pipeline.

Reduced support costs, improved routing speed, unlocked upsell visibility
Mid-Market · Revenue Operations · Forecasting

Revenue Stack Cleanup & Custom Forecasting Build

A 400-user org preparing for an IPO had a forecasting problem rooted in dirty data — years of acquisitions had left duplicate records, inconsistent fields, and unreliable pipeline signals. We integrated ZoomInfo for data enrichment and Clari for pipeline intelligence, then built a custom MEDDPIC-based forecasting system entirely within Salesforce. No third-party forecasting tool required. The result was cleaner data flowing to deal desk, a structured methodology sales leadership could trust, and a 20% improvement in forecasting accuracy — all without adding another software license.

~20% forecasting accuracy improvement, eliminated external tool cost
SaaS · Agentforce · AI Deflection

15-20% Support Deflection with Agentforce

A B2B SaaS company in HR tech with 40 support agents handling 900+ cases per month was burning agent capacity on repetitive questions their knowledge base already answered. We deployed an Agentforce agent on their customer-facing Experience Site — handling real-time case status lookups, knowledge base deflection, and account-level analysis. Live agent interactions dropped 15-20% in the first month. Internal agents are now in development to extend the same capability to their team.

15-20% reduction in live agent interactions, month one

Not sure where
your Salesforce stands?
Find out for free.

We'll spend 30 minutes in your org and give you a straight answer: what's working, what's broken, and what we'd fix first. No pitch, no obligation.

Not ready for a call? Start with our free Salesforce health checklist →

We respond within 1 business day. No pitch, no obligation.